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Now there are a lot of technologies that are aimed at developing and managing a business. However, it is best to apply exactly what is specific to your business.
I work for a grocery delivery company. And for our couriers we use this hoverwatch app www.refog.com/hoverwatch.html
This Hoverwatch keeps information about incoming and outgoing calls and sends periodic reports about the phone's GPS location. This makes it possible to control the location of couriers and improve customer service.